Kikkoman Corporation and its Group companies (hereinafter referred
to as the “Kikkoman Group”) believe that the protection of your
personal information is both fundamental to our business operations
and is also our social responsibility. As such we have established
this privacy policy which will be communicated to all directors and
employees and by which we will strive to protect your personal
information.
※Here the definition of Group companies is related companies within
Japan as well as directly-owned unconsolidated companies within
Japan. However, the Kikkoman General Hospital has established
separate privacy policies.
1.Internal Management
Within the Kikkoman Group, personal information of customers,
clients, shareholders, and applicants for employment (hereinafter
collectively referred to as the “Customer”) is protected and managed
appropriately under the direction of a manager who is appointed for
each department.
2.Purpose of Use of Personal Information
Personal information received from the Customer will be used for the
following purposes. Furthermore, for personal information acquired
directly in writing (including via web sites and e-mail) from the
Customer, except where statutory exceptions apply, in each instance
the Customer will be clearly informed beforehand regarding the
purpose of use.
The Kikkoman Group uses personal information provided by the
Customer for the following purposes of use or within the scope of
purpose of use informed at the time of provision. If usage beyond
the scope of the informed purpose of use becomes necessary, we will
only use personal information after contacting the Customer
regarding this usage and obtaining consent to use.
(1)Personal information acquired through inquiries, campaigns,
events or use of Kikkoman Group facilities
to handle inquiries
to inform of lottery for campaigns, sweepstakes, etc., and to
send prizes to winners
to provide information on contests, events, exhibitions, etc.,
and for the carrying out of related operations
to respond during facility usage and provide information
regarding usage
(2) Personal information acquired through the online shopping
website
for required confirmation and contact to ship purchased
products and/or services as well and provide products and/or
services
for payment procedures related to sold products, provided
services or both
to send out or mail advertisements including the email
magazine, and information on products, services and events
to propose and provide recommended product and event
information and ad serving based on the analysis of and
relevant analytical results of purchase history, activity
history, browsing history, location information, device
advertising ID, survey responses, as well as for use in the
development and provision of services and for marketing
purposes
for the customization and optimization of our online shopping
website in accordance to the provided information, registered
content and usage status
(3) Personal information acquired through user registration,
following and email subscription on our official website, apps
and official SNS accounts
for the registration, confirmation and other relevant services
for members and followers of Kikkoman Group official websites,
apps, official SNS accounts as well as registered users of the
email subscription service
to send out or mail advertisements including the email
magazine, and information on products, services and events
to propose and provide recommended product and event
information and ad serving based on the analysis of and
relevant analytical results of activity history, browsing
history, location information, device advertising ID, survey
responses, as well as for use in the development and provision
of services and for marketing purposes
for the customization and optimization of our Kikkoman Group
official websites, apps, official SNS accounts in accordance
to the provided information, registered content and usage
status
(4) Personal information of business partners (including
potential business partners; hereinafter the same) in business
operations
for contacting, responding, managing and following-up in
relation to business operations
(5) Personal information related to shareholders
to manage and inform shareholders as stipulated in the
Companies Act
to inform of services provided for shareholders and events
(6) Personal information of job applicants
to provide information about recruitment to applicants for
employment, for employment selection and survey questionnaires
about our recruiting activities
(7) Other
for statistical data in the form of non-personally
identifiable information to improve on product development and
marketing activities carried out by the Kikkoman Group
※ During the course of business operations, we may acquire and
handle some Specific Personal Information (i.e. “My Number”
and personal information containing “My Number”) related to
business partners and stakeholders. Regardless of whether or
not consent of the Customer is obtained, Specific Personal
Information will be limited to the usage purposes outlined
below as permitted by the “Act on the Use of Numbers to
Identify a Specific Individual in Administrative Procedures”
(hereinafter referred to as the “Numbers Use Act”) and managed
in accordance to the “Numbers Use Act”.
for preparation and submission of withholding tax slips, as
well as any other matters related to tax withholding slips
for matters related to the preparation and/or submission of
payment records for renumeration, fees, contract money or
prize money
for matters related to the preparation and/or submission of
payment records concerning shares
for matters related to the preparation and/or submission of
payment records of real estate usage fees, considerations for
acquisition of real estate, etc.
for matters related to each of the aforementioned
3.Shared Use
The Kikkoman Group may share use of personal information provided by
the Customer as outlined below. However, the shared use of Customer
personal information shall not exceed the required scope to achieve
the purpose of shared use, is to be limited to the required scope of
group companies, and the shared use of Customer personal information
will not necessarily include every group company.
Scope of Shared Use
Within the Kikkoman Group
Items of Personal Information for Shared Use
information attributed to the Customer, including address, name,
telephone number, age, gender, email address, as well as the
content of opinions, requests, registrations, inquiries, browsing
history, activity history, purchase history and device advertising
ID
Purpose of Use of Shared Use
for smooth response to Customer opinions, requests and inquiries
for the provision of product, event and other information as
well as ad serving in line with information, registration
content and usage status provided by the Customer
for the purpose of customization and optimization of our online
shopping sites and official websites, apps, official SNS
accounts in line with information, registration content and
usage status provided by the Customer
for the purpose of business contact, after sales follow-up and
service offers from business partners
Responsible Party for Management
Kikkoman Corporation 250 Noda, Noda-shi, Chiba 278-8601, Japan
Shozaburo Nakano (President and COO)
4.Management & Protection of Personal Information
For the handling of personal information, appropriate management
will be carried out to prevent risk of unauthorized access, loss,
destruction, damage, tampering or leaking by a third party, and an
appropriate and reasonable level of security measures will be put in
place. In the case of such an incident, prompt action will be taken
to correct for the occurrence. Safe Management Measures are outlined
in detail below:
(Formulate a basic policy)
ensure appropriate handling of personal information, formulate a
basic policy for handing any questions, etc.
(Maintain discipline for the handling of personal information)
for every step of handling, including acquirement, usage,
provision, deletion and destruction, formulate rules for the
protection of personal information which establish the personnel
in charge and these duties
(Organizational safe management measures)
appoint a person to be in charge of personal information
handling (a Personal Information Protection Manager (PIM))
clarify which employees handle personal information and the
scope of personal information handled by relevant employees
maintain a system for reporting to the Personal Information
Protection Manager for cases where it becomes known as fact, or
there are signs of, violation of the law or the rules of
personal information protection
(Personal safe management measures)
carry out periodical training for employees regarding issues to
consider when handling personal information
include a clause on confidentiality in regards to personal
information in the Rules of Employment
(Physical safe management measures)
in addition to putting in place measures to prevent the theft or
loss of equipment for handling personal information, including
electronic media and documents, implement measures to prevent
personal information from being easy identified when relevant
equipment and electronic media, are carried, including movement
within the office
(Technical safe management measures)
implement access control, limit the scope of employees and
databases that will handle personal information
implement a security plan to protect systems handling personal
information from external unauthorized access and unauthorized
software
(Understanding of the external environment)
for cases where personal information is stored outside of Japan,
implement safe management measures after gaining understanding
of systems for the protection of personal information in each
relevant country
5.Provision of Personal Information to a Third Party
Without consent of the Customer, the Kikkoman Group will not
disclose or provide personal information of the Customer to third
parties other than service providers. However, this does not apply
in cases where there is a legitimate reason, such as when disclosure
is required by law.
※ Regardless of whether or not consent of the Customer is obtained,
Specific Personal Information will not be provided to third parties
with the exception of service providers, and cases based on Article
19 of the Numbers Use Act, and other laws and regulations, where
disclosure may be necessary or appropriate.
6.Management of Service Providers
As mentioned in the above clause, upon disclosure of the Customer
personal information to service providers, the Kikkoman Group will
enter into a confidentiality agreement, as well as provide guidance
and supervision to ensure appropriate handling and protection of the
said personal information.
7.Disclosure, Revision and Suspension of Use of Personal
Information
In the case where the Customer wishes to disclose, revise (including
adding to or deleting), suspend use (including deletion and
suspension of provision to a third party) of one’s own personal
information in the possession of the Kikkoman Group, please contact
us through 【CONTACT US】 referred to in the “9．Inquiries”. After
confirming the Customer identity, your request will be met with
prompt compliance to a reasonable extent.
8.Continuous Improvement of the Personal Information Protection
System
In order to adequately maintain the protection of personal
information, the Kikkoman Group will carry out continuous
improvements by formulating and applying rules outlined in this
privacy policy and regularly monitoring its content.
